Vacation Rental Agreement Terms and Conditions
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Hello From Resort Destinations,,
Thank you for your Reserving your vacation with Resort Destinations in Panama City Beach, Florida. We appreciate your business and look forward to meeting you when you come to Panama City Beach. Should you have any further questions or concerns feel free to call us at 850-249-1050 or visit us on the web at http://www.bookthegulf.com . We are here to make sure you enjoy your vacation stay. Please take the time to review our attached terms and conditions. And once again, Thank You.
OIL SPILL CANCELLATION POLICY
Upodated 07/15/2010
Dear Future Guest of Resort Destinations,
We appreciate your concern regarding the oil spill in the Gulf of Mexico. Our Beaches & Waters are still open. Panama City Beach has had a few small tar balls from the size of dimes to oranges spotted on June 20th. The latest storms have pushed the tides in a Westerly position. We have been told whatever tar balls that did come ashore, either have been cleaned up or have been taken with the tides. We at this time have no oil sheen. I have personally traveled from Mississippi down the cost back to Panama City Beach. I did see oil in Orange Beach Alabama, enough to close the beach.
Vacationing here on our beach is still a great way to spend your time off. Please take a look at our live web cams to see real time footage of the beach. We ask that all of our guests read our terms and conditions, for any questions they may have at this time.
In the event the oil spill enters Panama City Beach and the beach/waters are closed due to the oil spill before you arrive, the following will apply:
A full refund of your deposit will be made less your booking fee of $35.00.
All daily and weekly cancellations must be made in writing via email transmission, postal mail or by fax (850-235-4633). Under no circumstances will a refund be made under speculation that the oil spill MAY come to our area without loss of your full 20 % pre-pay amount. If you arrive and you choose to leave before the end of your vacation period due to the arrival of oil from the spill and the beach/water is closed due to the oil spill, you will be refunded for unused days (prorated). Cleaning fees and Reservation fees are non-refundable.
IN CONSIDERATION of the rent received and the mutual promises described herein, the Owner of the subject property, through Resort Destinations Management Company, does hereby lease and rent to Tenant/Guest that certain property described in your confirmation agreement and under the following terms and conditions.
Reservation Deposit & Monies: are accepted by Visa, Master Card, Discover, US Certified Funds, Certified Bank checks or Traveler’s checks. The advance damage deposit will NOT be applied to the rental balance at check-in.
Reservation Deposit in the amount of 20% of the total rents due, must be received by Resort Destinations located at 6504 Thomas Drive P.C.B., FL. 32408 within 24 hours of making a short term reservation online or the reservation will be void. If sending a cahiers check or money order, the reservation will only be held for 5 business days only. Resort Destinations will not be liable for NOT receiving the reservation deposit (if postal mailed) or online bookings that have not been submitted or received by Resort Destinations within the allotted time frame and we WILL RE-BOOK the unit. Should RE BOOKING happen, any monies received thereafter will be returned by check via postal mail. The most secure way to guarantee your stay is to reserve with a Visa, MasterCard or Discover Credit Card over the phone at 1-866-213-6928 –Toll FREE. ALL PUBLISHED RATES ARE SUBJECT TO CHANGE DUE TO TAX CHANGES OR CHANGES THAT ARE BEYOND OUR CONTROL. A RESERVATION REQUIRES PRE PAY MONIES FOR THE RESERVATION TO BE ACTIVE & VALID.
CANCELLATIONS: All daily and weekly cancellations must be made in writing via email transmission, postal mail or by fax (850-235-4633) at least (30) calendar days prior to scheduled arrival(WEEKLY RENTALS); (120) calendar days for (MONTHLY) bookings for a complete refund of deposit less the administration fee of $147.00. Under no circumstances will a refund be made of the advance reservation fee or prepayments after the expiration of the (30) / (120) day grace period. Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit or any monies and eviction from the premises can occur. Every attempt will be made to contact you by mail, email or phone with a new confirmation if a change to your reservation becomes necessary. Resort Destinations is not responsible for errors, for property changes made by owners, or for any conditions beyond our control. All unit descriptions are correct at the time of printing, but subsequent owner changes and renovations may have resulted in the unit/home beyond our control.
MONTHLY RESERVATIONS: TWO (2) month rentals or longer will be given priority during the winter season. AMENITY PACKAGES ARE NOT AVAILABLE FOR STAYS 27 DAYS OR LONGER AND RESERVATIONS THAT ARE LESS THAN 2 NIGHT. Required money for MONTHLY reservations at the time of reserving is one-month rental amount in advance to secure the property. Monthly guest will have an electric cap of $100.00 per month for units less than 1000 square feet and $150.00 per month cap for units larger than 1001 square feet. Any electric bills that are over the cap will be added to the rents. If the electric bill is not received by the first of the month, the excess amount will be added to the next months rents or taken from the damage deposit. Credit card payments are accepted for monthly reservations and paid for month to month in advance. All monthly rentals are due the first of the month even if the reservation date started on any other day of the month. Early cancellations of monthly stays do not constitute a return of the pre-pay monies and will be considered as liquidated damages should cancellation happen. Accepted forms of payment are US Certified Funds, Certified Bank checks, Traveler’s checks, Visa, MasterCard or Discover Credit Cards. A $35.00 Reservation fee applies to all short-term reservations.
SPRING BREAK RESERVATIONS: During Spring Break, All reservations will require photo ID’s of all persons staying in unit within 5 business days from booking. Seven days prior to all check ins, balance of reservation is due. Resort Destinations accepts money orders, cashier’s check, Visa, MasterCard, and Discover. Reservation credit card use is limited to 4 per reservation, anything over that will be charged a transaction fee of $16.00 per card used. It is best to send cashier’s check or money order to Resort Destinations 6504 Thomas Dr, Panama City Beach, Fl. 32408 (Make sure your payment arrives before you do)
FAMILY RENTALS: Reservations made for teenagers or young single groups will not be honored without an accompanying adult couple staying in the unit at ALL times. We require at least one member of the party to be 23 (twenty-three) years of age for properties that occupy up to 4 adults & for Homes that occupy 8 or more to have 3 adults 23 (twenty-three) years of age or older, some Associations require adults of 25 years or older, unless specifically approved by R.D. general manager! Any violators will be evicted according to Florida Statue 508-141 with forfeiture of all monies. No rental property may be sublet without written permission from R.D. Your reservation is not transferable to another party without written or emailed permission & acknowledged in writing from R.D. and all parties must present valid Identification. Parents are not allowed to check-in and then leave the property; they must stay at the property throughout the duration (nightly) of the reserved stay dates. Any group whose behavior creates a disruption or interferes with their neighbor's reasonable peaceful enjoyment of their property will not be allowed to stay and no refund of rents will be made and immediate eviction could occur.
PET FRIENDLY UNITS: Some units do allow and others do not allow pets on the premises. If you bring a pet, to a non-pet friendly property, you will be asked to remove and board the pet. Also, any evidence of a pet in the vacation rental property or on the premises will result in forfeiture of your monies paid including the security deposit. For pet friendly units, pets must be crated while not in the unit and all furnishings must be covered with a sheet or blanket. Any evidence of pet damages will be billed to your Credit Card; all pet friendly units/homes must reserve with a Credit Card (Visa, MasterCard or Discover Credit card). For all Condos allowing pets a non refundable Pet fee applies and for Homes a non refundable Pet fee of applies to the total amount due.
DAMAGE DEPOSITS: A damage deposit is due at the time of check in. The amount due will be subject to the property you have reserved. Please ask one of our staff members. The damage deposit is a preset amount and is refundable on the 10th day after check out by Corporate Check, if the unit is in the same condition as when you checked in. Any damage or excessive cleaning charges that go beyond your paid damage deposit will charged to the major credit card we have on file.
RENTAL PERIODS FOR HOLIDAYS: Weekly rental periods are week to week (7 nights and 8 days) for Holiday periods. Periods are as follows: July 4th; Thanksgiving & Christmas are weekly rental periods only!
EARLY CANCELLATIONS OR EARLY DEPARTURES DUE TO INCLEMENT WEATHER DO NOT WARRANT ANY REFUND OF RENT OR DEPOSIT.
OUR HURRICANE POLICY: We will refund unused days (prorated) in the event of a mandatory evacuation by The Bay County Emergency Management Offices of North West Florida and in conjunction with the National Weather Service (www.nhc.noaa.gov) which may issue a mandatory evacuation notice. If no evacuation notice is issued by either of these government agencies and you choose to leave before the end of your reservation period or choose to cancel due to 'potential' threatening weather, neither refund nor compensation will be made. Cleaning fees and Reservation fees are non refundable.
RESORT DESTINATIONS reserves the right to change rental assignments under emergency conditions or unexpected maintenance problems that may arise from time to time. Every attempt will be made to contact you by mail, email or phone with a new confirmation if a change becomes necessary. Resort Destinations is not responsible for errors, for property changes made by owners, or for any conditions beyond our control. All unit descriptions are correct at the time of printing, but subsequent owner changes and renovations may have resulted in the unit/home beyond our control. Contact us if you have any further questions or concerns at 1-866-213-6928.
CHECK-IN AND CHECK-OUT TIMES ARE AS FOLLOWS: Check-in times are 3:00PM. to 5:30 PM during season. CHECK-out time is on or before 10:00am (Central-time) CHECK-IN OFFICE is located at 6504 Thomas Drive P.C.B., Fl. 32408. We make every effort possible to have the property professionally cleaned and ready to accommodate you however, please understand that during our busiest times there might be some minor delays for a professionally cleaned property. For any house keeping discrepancies please call our housekeeping quality assuredness department at 850-249-1050. No refunds will be given for late arrivals or early departures.
NO FIREARMS, EXPLOSIVES OR FIREWORKS PERMITTED ON ANY LEASED PROPERTY OR ON THE PREMISES. NO SMOKING IS ALLOWED IN ANY OF OUR PROPERTIES – Should Resort Destinations and staff determine there has been remnants of smoking in the home/condominium you will forfeit your entire deposit. If you are smoking on balconies please close the door completely behind you and discard of trash appropriately – DO NOT LITTER on the property or within the complex.
LATE NIGHT ARRIVALS: Arrivals after normal office hours must be paid in full and must call in advance to make arrangements for keyed entry combination. Should you have trouble with the lock box combination please call 850-249-1050 for assistance. Normal office hours are 9:00 am to 6:00 pm. Monday – Saturday and on Sundays 9:00 am to 5:00 pm 7 days a week (central time) late night arrivals are any time after normal office hours.
LOST KEYS/LOCK OUT: There will be a $50.00 charge for any lost key or gate cards or for any lockout after office hours to cover the cost of a locksmith for re-keying. This will be deducted from the deposit or applied to the credit card on file for any after hour’s lock-outs or lost keys. For your convenience we provide a coded lockbox for the property in case of a lost key or property lock-out. Please return the key back to the lockbox after usage. For any lockouts or lost keys call Jeff at A Friendly Locksmith 850-960-6821.
POOLS: Pool privileges are available only on those properties designated as such. Most swimming pools are open only from March to November, unless indicated otherwise. Please check the listing or call Resort Destinations office for more specific information. Pool opening/closing schedules are subject to change without notice or refund. If renting a unit with a pool or pool access, Resort Destinations and Owner is released from all liability for any injuries or death resulting from lessee or his guest's use of the pool. Lessor provides pool and/or hot tub maintenance through a third party that is unaffiliated with Resort Destinations. Management and Owner does not have or assume any responsibility for supervising the existence, frequency or adequacy of pool/hot tub maintenance. Inadequately maintained hot tubs and pool can cause viral or bacterial illnesses that could be life threatening under various circumstances. Management does not inspect or test the pools and hot tubs for the presence of health threatening organisms. When tenants and guests use a pool/hot tub, they assume the risk of illness from an improperly maintained pool or hot tub and you release Resort Destinations and Owner from any liability for injury or damages resulting from the use of an improperly or inadequately maintained pool or hot tub. No alcohol, pets, nor urinating in pools or hot tubs. Children are not permitted in hot tubs.
RESORT DESTINATIONS DISCLOSURE: Tenant(s) agrees that Owner or management for owner is not responsible for any injury to any person occurring on the property during the term of occupancy of the tenant(s). Tenant(s) understands that the property is privately owned and managed, including the furnishings and neither agent nor the landlord shall be responsible for providing any additional furnishings or equipment not presently in the home or on the premises. Tenant(s) understands that certain areas, such as lock closets are designated for private use of the Owners and will not be available for the use of the tenant(s). R.D. will have the right to monitor the property, inspect and make repairs to keep the home from potential damage or becoming inhabitable. Tenant(s) must comply with all individual building, zoning, association and property rules and regulations. Terms and conditions are subject to change without notice; please refer to our Terms and Conditions on our website at www.BooktheGulf.com.
HOLD HARMLESS: Resort Destinations & Owner(s), does not assume any liability for loss, damage or injury to persons, invitees or their personal property. Neither does owner or agent accept liability for any inconveniences, damages, loss or injury arising from any temporary defects or stoppage in supply of water, gas, cable service, electricity, plumbing, pool malfunctions, as well as, weather conditions, natural disasters, acts of God, or other reasons beyond our control. Also Renter agrees that R.D. and Owner of reserved property shall not be liable to Renter, Renter’s guests, Invitees or any other person for any injury loss or damage to any person or property on or around the premises of reserved property.
MAINTENANCE: Please report any maintenance issues for the premises within 4 hours to R.D. (850-249-1050) and we will respond as quickly as possible (WE WANT TO CONTINUE TO BE THE BEST OPTION FOR YOUR VACATION NEEDS). Refunds will not be made for maintenance issues including, but not limited to, heating and air conditioning, hot water heaters, appliances, televisions, stereos and appliances in the property. For any housekeeping issues please call 850-249-1050 and they will be addressed.
EVIDENCE OF ACCEPTANCE TO THIS AGREEMENT: Your signature or prepayment of monies, or full payment & taking possession of the property after receipt of the agreement, is evidence of your acceptance of the agreement and your intent to use this property for a vacation rental. If it shall become necessary for Resort Destinations to retain an attorney to enforce any provisions of this agreement than the cost of said attorney shall be added to the outstanding balance due to Resort Destinations (R.D.). All cases shall be tried in the courts of Bay County, Florida. These Terms & Conditions are publicly exposed on our website at www.BooktheGulf.com.
We do appreciate your vacationing with us!
RESORT DESTINATIONS – "WE ARE IN BUSINESS FOR YOU!"
6504 THOMAS DRIVE
PANAMA CITY BEACH, FL 32408
850.249.1050 (OFFICE)
1866.213.6928 (TOLL-FREE)
850.235.4633 (OFFICE FAX)
850-896-1876 (Emergency Contact numbers) after hours
www.BooktheGulf.com
resortdestinations@msn.com
Rev. 06.2010
